The Most Complicated Puzzle In An Organization – People
In a company managing people is more complicated than solving complex, logical or mathematical problems. You can guess or predict how they would react but there would always be an unknown factor. It becomes so unpredictable because there are so many variables that affects behavior. It can either be the movie they watched, an article they recently read or their mood can be affected by a family issue. So how do you ensure that people will react in a certain way? You don't, not all people are like the Jedi from Star Wars that can bend your will by using the force. How you wish you can do that. But if you can would really want to? Anyways, let's save that for another topic. The best thing you can do is to be flexible and adapt to the situation. Try not to impose a situation or what you want to your team but try to communicate with them. Tell them your ideas and get the message across. Listen and run possible scenarios with them. Gain an agreement on the best move that the team can do. It would be hard to make people to do what you want because they are afraid that you are going to fire them. And even if they do they would be complaining the entire time until you made them realize the importance of the task. Or worst is that they would do it but won't care. I see this happen a lot in organizations that are run by strong willed leaders. They impose things to their team regardless of what they feel or the situation. And people really does follow even if they don't agree with you but they won't give their best to the task or won't care on the long term impact of their tasks. Most of the times in this situations project fails or organization crumbles. At the end it is more costly because time and money are lost.